Knowledge Base
Train your AI agent on your own content. Upload documents, FAQs, and web pages, and Aioomi uses retrieval-augmented generation to deliver accurate, grounded answers every time.
Your Content, Your AI's Expertise
Stop training support reps on the same material over and over. Feed it to Aioomi once and let the AI handle the rest.
Upload Any Document Format
PDFs, Word documents, plain text files, CSVs, and Markdown — the knowledge base accepts them all. Drag and drop files from your desktop or paste raw text directly into the editor. No reformatting, no conversion tools, no friction. Your existing documentation works as-is, so you can go from zero to a trained AI agent in minutes instead of days.
RAG-Powered Accuracy
Aioomi doesn't guess. Every answer is generated using retrieval-augmented generation, which means the AI searches your knowledge base for relevant passages before composing a response. The result is accurate, context-aware answers that cite your actual content rather than generic LLM output. When your chat widget responds, customers get the same quality they would from your best support agent.
Automatic Chunking & Embedding
Behind the scenes, Aioomi splits your documents into semantically meaningful chunks and generates vector embeddings for each one. You don't need to understand embeddings or tune chunk sizes — the system handles it automatically. The pipeline is optimized for support and sales content, so retrieval quality is high out of the box without manual prompt engineering.
Real-Time Updates
Products change. Policies update. Pricing shifts. When your content evolves, simply re-upload or edit documents in the dashboard and Aioomi re-indexes them immediately. There is no retraining delay, no waiting for a nightly batch job. Your AI agent always reflects the latest version of your knowledge, so customers never receive outdated information.
Explore More
The knowledge base powers everything. See how it connects to the rest of the Aioomi platform.
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