Analytics

See what your customers really want

Every conversation is a data point. Turn thousands of customer interactions into actionable insights that grow your business.

12,847

Total Conversations

94.2%

Resolution Rate

1.8s

Avg Response Time

4.8/5

Customer Satisfaction

Key capabilities

Real-time Dashboards

Live data that updates every second. No refreshing, no delays.

Custom Reports

Build reports with drag-and-drop. Export to PDF, CSV, or schedule automated delivery.

Conversation Replays

Review any conversation with AI annotations showing decision points and sentiment.

Team Performance

Compare AI vs human agents. Track handoff rates, resolution quality, and speed.

Funnel Analysis

See where customers drop off. Optimize conversation flows for higher conversion.

API Access

Push analytics data to your BI tools. Full REST API with webhooks for real-time events.

Turn conversations into insights

See what thousands of customer interactions reveal about your business.