Chat Agent

Never lose a customer to slow responses

Your AI chat agent answers customer questions instantly using your knowledge base. No queues, no wait times, no frustrated customers walking away.

AI
Chat AgentOnline
AI
Hi! I can see you have order #4821 in transit. It looks like there's been a slight delay due to weather. Want me to check the updated delivery estimate?
Yes please, and can I get a refund for the delay?
AI

Your updated delivery is tomorrow by 2 PM.

I've automatically applied a 15% discount ($12.50) to your account for the inconvenience. It'll appear on your next order.

Resolved in 8 seconds

12+

AI models to choose from

<2s

Average response time

3

AI providers integrated

24/7

Always-on availability

Features

Everything your support team wishes they had

24/7 Instant Response

Your customers don't sleep, and neither does your AI agent. Instant responses at 3 AM on a Sunday, just like noon on a Tuesday.

Multi-Language Support

Leverage the multilingual capabilities of GPT-4o, Claude, and Gemini to respond in your customers' language automatically.

Context-Aware Conversations

Your AI remembers previous interactions, order history, and preferences. Every conversation feels personal, not robotic.

Smart Human Handoff

When emotional or complex issues arise, the AI seamlessly transfers to your team with full conversation context. Zero repetition.

Continuously Refinable

Update your knowledge base, adjust system prompts, and switch AI models anytime. Your agent improves as you expand its training data.

Enterprise-Grade Security

GDPR-aware practices. Row-level security on every table. All conversations encrypted at rest and in transit. Your customers' data is always protected.

Before vs After

See the difference in real scenarios

Customer asks about order status

Saved: 14 min 52 sec

Without Aioomi

Wait 15 minutes in queue. Agent looks up order. Reads tracking number. Customer hangs up frustrated.

With Aioomi

Instant lookup. Real-time tracking. Proactive delay notification. Customer resolved in 8 seconds.

Product return request

Saved: 2 days 23 hours

Without Aioomi

Email support. 24-hour wait for response. Back-and-forth for return label. 3-day resolution.

With Aioomi

Instant eligibility check. Return label generated and emailed. Refund initiated. 30 seconds total.

Pre-sale product question

Saved: Lost sale recovered

Without Aioomi

Potential customer bounces to competitor. Lost revenue. No data captured.

With Aioomi

Instant product comparison. Personalized recommendation. Discount offered. Sale converted.

Start resolving issues instantly

Your AI chat agent is ready in 5 minutes. No credit card, no complex setup.