"Where's my package?" answered instantly
AI that handles delivery inquiries, route updates, and exception management. Answer repetitive questions instantly while keeping every customer informed.
24/7
Tracking answers
<3s
Tracking response time
85%
Issues auto-resolved
24/7
Proactive notifications
How it works
01
Real-Time Tracking
Customers get instant delivery status with live location updates. No more manual lookup.
02
Exception Handling
AI proactively notifies customers of delays, reroutes, and damaged packages before they ask.
03
Route Optimization
Suggest alternative delivery windows and pickup points when delays are detected.
Everything you need
Real-Time Tracking
Customers get instant delivery status with live location updates. No more manual lookup.
Exception Handling
AI proactively notifies customers of delays, reroutes, and damaged packages before they ask.
Route Optimization
Suggest alternative delivery windows and pickup points when delays are detected.
Returns Management
Automate return label generation, pickup scheduling, and refund tracking end-to-end.
Inventory Queries
B2B clients check stock levels, lead times, and warehouse availability in real-time.
Carrier Integration
Works with DHL, FedEx, UPS, and 50+ carriers. One chat covers all shipments.
Modernize your delivery experience
Leading logistics companies use Aioomi to eliminate support bottlenecks and delight customers.